Zak at ext 2633 provided me excellent pro customer service. I was disappointed with your customer service recently, but I received a welcome back promo card that offers 20.00 off. I decided to contact jegs and see what type of customer service I would receive. Zak @...Read more
Jegs High Performance - Rims were not even built 3 weeks after order was to ship
SEVERAL calls to them IN regards to rims ordered..had an estiated ship date that was 5 days away....no problem....20 days later I called...was told that was an estimated ship date...ok...another 2 weeks I called....THEY WERE BEING BUILT AND WOUKD BE SHIPPED NEXT DAY.....10 data later....nothing....called again....shipping tomorrow...same in 5 more days.....in upset !!...I was lied to several times
I've only ordered from jegs twice.sent me a seal that was wrong.called was put on hold. I hung up .the man I talked to called me back and apologized several times didn't say anything about sending the other one back and mailed me one immediately.ive read on a couple...Read more
Jegs High Performance - Rip offs!!!
I bought 2 Flow master tips for my 442 and never received them. Was told to bad,even with receipt. Go to Summit!!! This place sucks!!!
Jegs High Performance - Trans cooler
Received cooler in poor condition
I too have been ripped off by JEGS out of OHIO. I ordered two torsion keys and two front shocks in one of their bundles they put together. Well, they were wrong after waiting two weeks to get them and then... drum roll, they were to credit our card when they received...Read more
I didn't like
- Being lied to
Be very cautious when buying anything backordered from jegs. They advertise shipping dates that are not too far off to get you to place an order. After getting the est, ship date changed over and over again, 1 week turns into another 10 days, then turns into 3 more...Read more
Jeg's refused to honor their "Guarantee Lowest Price Match" even after identifying 2 retailers that sell the same item for a normal price of $64.28. The price match policy is as follow: "The price match guarantee does not apply to refurbished, closed, or close out...Read more
Ordered a part for my truck realized u may have ordered the wrong part so I called to make sure I had the right one and I was told yes I did, then when I received it it was the wrong one so I called to return it and spoke to them and was told I'd get a full refund even...Read more
I ordered a part from Jegs that was stated as being in stock. The next day I was contacted and told the manufacturer was out of that particular part but had another version for the same price. I choose to get that one. To do this I had to cancel my original order and...Read more
Do you have something to say about Jegs High Performance? What happened? What can we help you with?